Duncan Recognized as a Leader in Digital Outreach

Jul 11, 2013

Washington, DC—South Carolina Congressman Jeff Duncan is continuing to receive high praise for using electronic communications for constituent outreach. For the past three years, Duncan has been ranked in the top ten among all House Republicans for using tools like Facebook, Twitter, and YouTube to engage with the public. In 2012, Duncan was ranked in the top four and this year he was ranked in the top three. “One of my most important responsibilities is to listen, and the Internet is a valuable tool to hear directly from folks in the community. I firmly believe that if Washington spent more time listening, our country wouldn’t face as many problems as we do today.”

Duncan has also received praise from members in the community for his use of digital media. Janis Talbot of Greenwood wrote “I have never seen another (facebook) page of a politician that you can post on. Thanks, Jeff Duncan.” Judy Adams of Seneca commented that “(Congressman Duncan) is very responsive as you can tell by his facebook page - always puts the issues out there, asks for feedback, answers people on his page, and his staff always returns phone calls.”

In addition to holding town hall like discussions online, Duncan also regularly posts about legislative issues, explains votes, and assists constituents with issues they’re having with federal agencies. “Facebook has been useful in helping people deal with a complicated federal bureaucracy. People have used facebook to contact me about issues ranging from needing to get a passport to acquiring veteran’s benefits.”

Currently, Duncan is connected to over 18,000 people between his two facebook accounts, and has over 10,000 connections on twitter, but for him it’s about quality over quantity. “It’s important for me to listen to people’s top concerns for our country. That’s what I try to do out in the community directly when I hold town halls or visit small businesses, and what we do online is just an extension of that outreach.”

It certainly helps that Duncan is fairly tech savvy. The second term Congressman from Laurens, who was elected in 2010, has been on facebook since 2008, and was the first member of the South Carolina State House to use a blog to inform voters about the happenings at the State House. The Congressman’s newest addition to his digital repertoire is Instagram. “I’m still trying to completely figure that one out, but if it helps me do my job better, I’m willing to try about anything.”

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